I get it. We all want to find the best deal on the things we need. When I went shopping for new reading glasses, I saw a killer price and great-looking frames. I thought I had found the jackpot.
Big mistake. That deal turned into a nightmare of automated customer service, hidden fees, and hours wasted trying to fix an incorrect order. I learned the hard way that saving $20 upfront can cost you $200 worth of stress and time.
I made these mistakes so you don't have to. If you are looking for the best bifocal reading glasses, follow this guide to protect your money and your sanity.
I focused too much on the frame price. I thought, "How bad can the lenses be?" I picked a company that clearly cut corners to offer the lowest price possible.
This is a major error. When a company sells super cheap products, they have to save money somewhere else. They save money by firing human customer service agents and replacing them with frustrating bots. They save money by ignoring quality checks. This low price becomes a massive problem when things go wrong.
One buyer even spent $685.00 on glasses, only to get the wrong prescription and then face a total block on getting help. If you spend that much and still get ignored, the whole business model is broken. They take your money, but they do not staff people to fix problems.
Verdict: Choose a mid-range vendor who can afford human support. If the deal seems too cheap, you are paying for non-existent service.
I checked if the product reviews were okay, but I skipped the reviews about returns, refunds, or exchanges. Don't make my error. When buying best bifocal reading glasses, you need to know what happens if the prescription is wrong or the frame breaks.
I found out that this business is entirely automated. When I needed help, I hit a wall:
It was only by tricking the phone system (pressing the option to place a new order) that I got a human. But that human couldn't help me with my issue; they just ended the call.
User Feedback Warning: “Horrible customer service. Everything is automated and forces you to interact with a live chat bot or an endless phone system that they hope you’ll just give up on from pure frustration.”
Verdict: Before you buy, search reviews for the words "refund," "return," or "customer service." If you see multiple complaints about bots and ignored emails, walk away immediately.